Ship AI in 90 days. Without rebuilding your stack.
Add 7 production-ready AI agents to your EMR through marketplace or bundled partnership. Mercury — our EMR integration layer — handles the plumbing, even on legacy systems. Revenue share. No engineering required.
Works with any EMR. No APIs required. Mercury — EMR Integration Layer — bridges modern cloud platforms and 1990s-era legacy systems.
Healthcare AI is moving fast. Your buyers are asking.
The major EMRs are shipping AI features. Your customers are evaluating them. Caesar Health lets you offer them production-ready agents — branded as part of your platform — while you build internal capability on your own timeline.
Ambient AI documentation live in 2,000+ practices via Microsoft partnership.
Positioning as "AI-first" in competitive sales cycles against mid-market EMRs.
Asking: "When are we getting AI scribe, AI phones, and AI billing in our EMR?"
18-24 months and $2-5M to ship comparable AI capability in production.
Caesar Health is a co-build partner. We ship the agents and the integration. You ship the AI feature to your customers — branded in your platform — in a quarter, not a fiscal year.
7 production-ready AI agents. One integration.
Each agent runs autonomous administrative work end-to-end and writes back to your EMR as the system of record. Pick the ones that match your roadmap; bundle the rest later.
- Answers inbound calls, schedules visits, verifies insurance — 24/7
- 99.8% call-handling accuracy; eliminates ~40% of front-office work
- Ambient clinical documentation that writes to your EMR note template
- 2-3 hours saved per provider per day
- Prior auth, coding, claims, denials, payment posting — one agent, end-to-end
- 97% clean-claim rate; faster cash collection
- Inbound fax, referrals, lab results — triaged and filed to chart
- Zero manual routing for staff
- Two-way SMS for reminders, confirmations, and follow-ups
- 40-60% no-show reduction
- Triages patient and provider email; auto-responds to common requests
- Human-in-the-loop on anything clinical
Mercury is what makes the rest of this work. It connects Caesar Health agents to your EMR — modern FHIR/HL7 or 1990s-era thick clients — without requiring you to expose new APIs or rearchitect.
Works without APIs
Plugin architecture handles systems that don't have modern interfaces.
Reaches legacy EMRs
Unlocks AI features in systems other vendors can't touch.
EMR stays the system of record
Data flows both ways; your customers' workflows don't change.
What an EMR vendor gets from this partnership
Three substantive reasons EMR vendors choose to partner with Caesar Health rather than build internally.
- Week 1-2: Technical assessment
- Week 3-6: Mercury integration build
- Week 7-12: Pilot with reference customers
- Week 13+: Full availability in your catalog
- No upfront integration fee
- Caesar Health handles AI development, training, and ops
- Less than 10 hours of your engineering time
- Revenue share on every account that activates
A large share of installed EMRs in mid-market and SMB can't offer modern AI today because their architecture predates the API era. Mercury fixes that without rewriting either side.
- Plugin architecture for any system
- Screen automation that survives UI updates
Two partnership models
Pick the level of integration that fits your strategy. Both are revenue-share; both ship in 90 days.
Low-touch listing for EMRs testing AI demand with customers.
Listed in your app catalog
Caesar Health appears as an optional add-on customers can discover and purchase.
Minimal involvement
Caesar Health handles sales, onboarding, and support. You provide the integration endpoint.
Standard revenue share
Commission on every subscription sold through your marketplace.
Strategic co-build with shared success metrics on retention and expansion.
Included in premium tiers
Caesar Health becomes a differentiating feature in your top SKUs — supports premium pricing and improves retention.
Joint go-to-market
Co-branded campaigns, joint webinars, shared booth at HIMSS. We actively promote your EMR.
Enhanced revenue share
Higher share plus success bonuses tied to customer retention and account expansion.
What this looks like in your numbers
Category benchmarks we've seen across EMR partnerships in the mid-market — your numbers will vary by segment and pricing model.
| Metric | Baseline | With Caesar Health | Direction |
|---|---|---|---|
| Annual customer churn | 12-15% | 6-8% | ~50% reduction |
| Net Revenue Retention | 95-100% | 115-125% | Upsell unlocked |
| Average contract value | $500/provider/mo | $650/provider/mo | ~30% increase |
| Competitive win rate | ~30% | ~65% | ~2× improvement |
Starting point
- 500 practices, ~$250K MRR at the AI-feature segment
- 5 accounts/month leaving for AI-equipped competitors
- Internal AI build estimated at 18-24 months
After 90 days with Caesar Health
- ~$75K additional MRR from AI add-on activations
- ~50% churn reduction in the targeted segment
- ~$1.08M additional annual revenue (illustrative)
Figures are category benchmarks, not guaranteed outcomes. We'll build a model against your actual book on the integration call.
What the first 90 days look like
One technical lead from your side. The rest is us.
Executive briefing and technical assessment with your CTO. We scope Mercury against your EMR's actual architecture.
Integration build. Caesar Health engineers do the work; your team reviews and approves data flows.
Pilot launch with 2-3 reference customers. Joint review of metrics and feedback.
General availability in your catalog or premium tier — depending on the model you pick.
Built for healthcare-grade compliance
What you can tell your security, legal, and customer-success teams on day one.
- HIPAA-compliant. BAA available at contract signing.
- SOC 2 Type II — security and availability scope.
- End-to-end encryption: TLS 1.3 in transit, AES-256 at rest.
- Full audit logs for every agent action.
- Human-in-the-loop for any clinical decision.
- Your EMR stays the system of record. Always.
Ready to talk through what this looks like for your platform?
We'll walk you through Mercury, the agent suite, and a model against your actual customer base — no slideware. 30 minutes.